Tell us what is going wrong and we will pick it up. You get a ticket number straight away by email, and you can check where it has got to on this page at any time — no account needed.
Every ticket gets a number and an email confirmation. If you pressed Support inside an extension, we already know which one — you do not need to explain that part.
We have emailed a copy to . Quote this number in any reply and we will find the whole conversation.
Keep it somewhere — or just open the link in the email, which takes you straight back to this ticket.
Enter it with the email address you filed it under and we will show you exactly where it has got to, and let you add to it.
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