A return isn't a checkbox — it's a parcel that needs to be matched to the right order, graded, and either restocked or disputed. We're building a receiving flow where one scan resolves it, and nothing sits unclaimed past its window without you knowing.
Most tools treat a return as a single flag flipped once — "returned: yes." That hides everything that actually matters: was it picked up, is it in transit, did it arrive damaged, and is the 60-day window about to close on a claim nobody filed. We want returns tracked as their own real lifecycle, not a footnote on the order.
Scan the AWB, return ID, or tracking number — Sellerio resolves it to the right order and marks it received.
PlannedRequested, picked up, in transit, received — each stage visible, not collapsed into one generic label.
PlannedA daily check is planned to flag returns approaching their claim deadline before it's too late to act.
PlannedPairing a receiving scan with a recorded inspection is the plan — so a "used product" or "wrong item" return has footage attached from the moment it's opened.
Returns that miss their window are designed to feed straight into the claims queue we're also building, evidence already in hand.
Honest answers about a feature that's planned, not shipped.
We're building this around the returns sellers already tell us are hardest to track — tell us how yours works today and we'll keep you posted.
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